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DGL Group Recalls Hover-1 Dynamo E-Scooters Due to Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com

Recalled July 25, 2024 · CPSC recall 24321 · DGL

Serial number with the letters "WY" as the seventh and eighth letter appears on a label on the underside of the recalled e-scooter

Hazard

The e-scooter's brakes can fail, posing a risk of serious injury and crash hazard.

Remedy

Refund

Units

About 4,200

Incidents / injuries

DGL Group has received 22 reports of the e-scooter's brakes failing, which resulted in seven injuries, including abrasions, contusions, a dislocated shoulder, fractured teeth, lacerations and strains.

Description

This recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters "WY" as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kick stand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem.

What to do

Consumers should stop using the recalled e-scooters immediately and contact DGL Group for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their e-scooter's serial number and severed motor cable.

Contact

DGL Group toll-free at 844-451-7300 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at www.hover-1.com/pages/dynamo_recall or www.hover-1.com and click on "Important Recall Information" at the top of the page.

Product

Hover-1 Dynamo E-scooters

Imported by

DGL Group Ltd., of Edison, New Jersey

Retailers

Online at Walmart.com from November 2021 through July 2022 for about $200.

Made in

China

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →