Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards

Recalled August 15, 2018 · CPSC recall 18205 · Xtava

Hazard

The hair dryer and power cord can overheat and catch on fire, posing fire, burn and electrical shock hazards.

Remedy

Replace

Units

About 235,000

Incidents / injuries

The firm has received 193 reports of the hair dryers or power cords overheating, melting, exploding or catching fire, including 18 reports of burns and two reports of a minor electrical shock. Four of the reported burn incidents resulted in a blister to the hand, wrist or finger. One consumer reported a severe burn.

Description

This recall involves the Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held hair dryers are black or white and include a concentrator nozzle. The hair dryers were sold separately or as part of various hair care kits that included hair treatment products, a flat iron or a diffuser. Many of the units have a label located underneath the back of the unit bearing the following SKU numbers: XTV010001, XTV010001N, XTV010002, or XTV010002N. All units have "xtava" imprinted on the blower end of the hair dryer.

What to do

Consumers should immediately stop using the hair dryers and contact Xtava to receive a free replacement hair dryer.

Contact

Xtava toll-free at 877-643-8440 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.xtava.com and click on “Product Recalls” or https://recall-xtava-allure.expertinquiry.com for more information.

Product

Allure and Allure Pro hair dryers

Imported by

Xtava LLC, of New York

Retailers

Online at Amazon.com, eBay.com, Walmart.com, Xtava.com, Groupon.com and other websites from October 2014 through August 2018 for between $15 and $60 when sold separately, and for between $20 and $80 when sold as part of a hair care kit.

Made in

China

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →