Sony Recalls Computer AC Adapters Due to Shock Hazard

Recalled October 28, 2009 · CPSC recall 10027 · Sony

Picture of Recalled Sony VAIO Computer AC Adapter bottom showing label

Picture of Recalled Sony VAIO Computer AC Adapter top

Hazard

Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers.

Remedy

Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.

Units

About 69,000

Incidents / injuries

Sony has received four reports of adapters short-circuiting. No incidents occurred in the United States. No injuries have been reported.

Description

The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products: Product Types Using the AC Adapters Product Models Using the AC Adapters All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1

What to do

Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.

Contact

For more information, contact Sony toll-free at (877) 361-4481 anytime, or visit the firm's Web site at esupport.sony.com/ac19adapter

Product

Sony VAIO Computer AC Adapters

Manufacturer(s)

Sony Electronics Inc. of San Diego, Calif.

Retailers

The SonyStyle stores and Web site, authorized electronics retailers and authorized business-to-business dealers nationwide from September 2005 through October 2009 for between $900 and $3300 for desktop computers and $250 and $300 for docking stations.

Made in

China

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →