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Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers

Recalled February 8, 2011 · CPSC recall 11721 · Simplex

Hazard

The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.

Remedy

New Instructions

Units

About 540

Incidents / injuries

The firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported.

Description

The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."

What to do

Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.

Contact

For more information, contact SimplexGrinnell toll-free at (866) 565-6322 or at the firm's website at www.simplexgrinnell.com

Product

Simplex Fire Alarm Control Panel

Manufacturer(s)

Tyco Safety Products Westminster of Westminster, Mass.

Retailers

Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000.

Made in

United States

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →