RAM 2019–2020 Structure recall
Recalled April 9, 2020 · NHTSA recall 20V207000 · RAM
Hazard
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Remedy
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Units
37,580 units
Description
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
What to do
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Product
RAM 2500 · RAM 3500
Manufacturer(s)
Chrysler (FCA US, LLC)
Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →