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Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard

Recalled September 25, 2018 · CPSC recall 18231 · Provata Health

Hazard

The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.

Remedy

Replace

Units

About 30,000

Incidents / injuries

The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist.

Description

This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word "Provata" and "Activity Tracker [color]" printed on the front cover.

What to do

Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband.

Contact

Provata Health toll-free at 888-343-9820 from 9 a.m. to 5:30 p.m. CT Monday through Friday or online at www.provatahealth.com and click on “Recall” at the top of the page for more information.

Product

Provata activity trackers

Manufacturer(s)

Million Concept Electronic (Shenzhen) Co., Ltd., of China

Imported by

Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.

Distributed by

Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.

Retailers

Distributed as a free promotional item from August 2017 through July 2018 in mailings nationwide and in-person during employer wellness events in Oregon, North Carolina and Arizona.

Made in

China

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →