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Nokia Recalls Tablet Travel Chargers Due to Electrocution Hazard

Recalled June 18, 2014 · CPSC recall 14209 · Nokia

Travel Charger for Nokia Lumia 2520 Tablet

Hazard

The plastic cover on the charger's exchangeable plugs can come loose and separate, exposing internal components that pose an electrocution hazard if touched while the plug remains in a live socket.

Remedy

Replace · Refund

Units

About 500

Incidents / injuries

None reported

Description

The recall includes the Travel Charger kit sold separately for the Nokia Lumia 2520 tablet, also called the AC-300 charger accessory kit. The kit includes four different plugs for use in electrical outlets in the U.S., U.K., EU and Australia. The black plastic chargers measure about 2.75 inches high by 2.3 inches wide. U.S. chargers that were sold with the Nokia Lumia 2520 tablet are not included in the recall.

What to do

Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T for the travel chargers and both will provide a free replacement U.S.-only charger for their Nokia Lumia 2520 tablet.

Contact

Nokia toll-free at (888)665- 4228 from 10 a.m. to 8 p.m. ET Monday through Friday or online at www.nokia.com and click "Recall Notice" at the bottom of the page for more information.

Product

Travel Charger Kits for Nokia Lumia 2520 Tablets

Manufacturer(s)

Nokia Inc., of Sunnyvale, Calif.

Retailers

AT&T and Verizon Wireless authorized dealers and retailers nationwide and online at att.com and Verizon.com from January 2014 to May 2014 for about $50.

Made in

China

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →