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NEW Flyer 2013–2025 Electrical System recall

Recalled August 29, 2025 · NHTSA recall 25V566000 · NEW Flyer

Hazard
A battery module that overheats increases the risk of a fire.
Remedy
New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Units
1,170 units

Description

New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.

What to do

New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.

Product
NEW Flyer XE35 · NEW Flyer XE40 · NEW Flyer XE60 · NEW Flyer XHE40 · NEW Flyer XHE60
Manufacturer(s)
New Flyer of America, Inc.

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov