Mobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by SMART Technologies

Recalled February 29, 2024 · CPSC recall 24134 · Mobile

Recalled Electric Height-Adjustable Mobile Stand for Large Interactive Flat Panel Displays

Hazard

The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and entrapment hazards.

Remedy

Replace

Units

About 750

Incidents / injuries

The firm has received one report of the wheelbase welds breaking while the stand was being moved. No injuries have been reported.

Description

This recall involves SMART Technologies' Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays. The recalled stands have model numbers FSE-400 (worldwide) and FSE-410 (US and Canada). They are white in color and have a wheelbase with four wheels. The model number, serial number and SMART logo are located on a label on the back of the mobile stand. Consumers should go online to https://support.smarttech.com/docs/accessories/stands-and-wall-mounts/fse-400/en/important-info/important-info.cshtml to see if their serial number is included in this recall.

What to do

Consumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly.

Contact

Contact SMART Technologies ULC toll-free at 888-427-6278 from 6 a.m. to 6 p.m. MT Monday through Friday, or online at https://support.smarttech.com/docs/general-support-info/en/recalls or https://www.smarttech.com/en/connect-with-smart/contact-support or https://www.smarttech.com and click on "RECALLS" at the bottom of the page under "Support and training" for more information.

Product

Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays

Imported by

SMART Technologies ULC, of Canada

Retailers

SMART authorized distributors and resellers who sold directly to businesses nationwide from May 2023 through December 2023 for about $1,735.

Made in

Netherlands

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →