Mercedes-benz 2024 Electronic Stability Control (Esc) recall
Recalled December 1, 2023 · NHTSA recall 23V807000 · Mercedes-benz
Hazard
Extended stopping distance can increase the risk of a crash.
Remedy
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Units
2,797 units
Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
What to do
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Product
Mercedes-benz GLE 450E 4MATIC
Manufacturer(s)
Mercedes-Benz USA, LLC
Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →