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Mercedes-benz 2022–2023 Electrical System recall

Recalled June 5, 2023 · NHTSA recall 23V405000 · Mercedes-benz

Hazard
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Units
8,281 units

Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

What to do

Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

Product
Mercedes-benz AMG EQE · Mercedes-benz AMG EQS · Mercedes-benz EQS 450 · Mercedes-benz EQS 580 · Mercedes-benz EQS450 · Mercedes-benz EQS580
Manufacturer(s)
Mercedes-Benz USA, LLC

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov