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Mercedes-benz 2021–2022 Steering recall

Recalled March 25, 2022 · NHTSA recall 22V189000 · Mercedes-benz

Hazard
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Units
8,396 units

Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

What to do

Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

Product
Mercedes-benz AMG CLS53 · Mercedes-benz AMG E53 · Mercedes-benz AMG E63S · Mercedes-benz AMG EQS · Mercedes-benz AMG GT43 · Mercedes-benz AMG GT53 · Mercedes-benz AMG GT63 S · Mercedes-benz AMG SL55 · Mercedes-benz AMG SL63 · Mercedes-benz C 300 · Mercedes-benz CLS 450 · Mercedes-benz E 350 · Mercedes-benz E 450 · Mercedes-benz EQS 450 · Mercedes-benz EQS 580 · Mercedes-benz S 500 · Mercedes-benz S 580
Manufacturer(s)
Mercedes-Benz USA, LLC

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →