RecallWatchUSA

Home / Recalls / Vehicles

Mercedes-benz 2020–2021 Visibility recall

Recalled March 17, 2023 · NHTSA recall 23V177000 · Mercedes-benz

Hazard
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
Units
61,450 units

Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

What to do

Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

Product
Mercedes-benz AMG GLE53 · Mercedes-benz AMG GLE63 · Mercedes-benz AMG GLS63 · Mercedes-benz GLE 350 · Mercedes-benz GLE 450 · Mercedes-benz GLE 580 · Mercedes-benz GLS 450 · Mercedes-benz GLS 580 4MATIC · Mercedes-benz GLS450 · Mercedes-benz GLS580 · Mercedes-benz MAYBACH GLS600
Manufacturer(s)
Mercedes-Benz USA, LLC

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →