Mercedes-benz 2020 Visibility recall
Recalled November 1, 2023 · NHTSA recall 23V733000 · Mercedes-benz
Hazard
A sunroof that closes unexpectedly can increase the risk of injury.
Remedy
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
Units
8 units
Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
What to do
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
Product
Mercedes-benz GLS 580 4MATIC
Manufacturer(s)
Mercedes-Benz USA, LLC
Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →