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Mercedes-benz 2019–2022 Electrical System recall

Recalled December 13, 2024 · NHTSA recall 24V930000 · Mercedes-benz

Hazard
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Units
697 units

Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

What to do

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

Product
Mercedes-benz SPRINTER 1500 · Mercedes-benz SPRINTER 2500 · Mercedes-benz SPRINTER 3500 · Mercedes-benz SPRINTER 4500
Manufacturer(s)
Daimler Vans USA, LLC

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →