MCI 2025–2026 Equipment recall
Recalled July 8, 2025 · NHTSA recall 25V457000 · MCI
Hazard
Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Units
321 units
Description
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
What to do
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Product
MCI D4520 · MCI D45CRT · MCI D45CRTLE · MCI J3500 · MCI J4500
Manufacturer(s)
Motor Coach Industries, Inc
Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →