Jeep 2023–2024 Seats recall
Recalled July 17, 2025 · NHTSA recall 25V472000 · Jeep
Hazard
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Units
121,398 units
Description
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
What to do
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Product
Jeep GRAND CHEROKEE · Jeep GRAND CHEROKEE L
Manufacturer(s)
Chrysler (FCA US, LLC)
Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →