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Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards

Recalled August 26, 2014 · CPSC recall 14262 · Hewlett-Packard

Hazard

The AC power cord can overheat, posing a potential fire and burn hazard.

Remedy

Replace

Units

5,577,000 in the U.S. and 446,700 in Canada

Incidents / injuries

HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage.

Description

This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.

What to do

Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.

Contact

Hewlett-Packard toll-free at (877) 219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.hp.com and select "Recalls" at the bottom of the page, then select Power Cord Recall.

Product

Hewlett-Packard and Compaq notebook computer AC power cords

Manufacturer(s)

Hewlett-Packard Company (HP), of Palo Alto, Calif.

Retailers

Notebook and mini notebook computers and accessories were sold with the AC power cords at computer and electronics stores, authorized dealers and online at www.hp.com worldwide from September 2010 through June 2012 for about $500 to $1500.

Made in

China

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →