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Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards

Recalled February 8, 2018 · CPSC recall 18096 · Fujitsu

Fujitsu Notebook ComputerProduct numberBattery pack serial numberBattery pack serial number
Hazard
The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
Remedy
Replace
Units
About 5,800 in the U.S. and 606 in Canada
Incidents / injuries
Fujitsu has received one report of a battery fire in Canada.

Description

This recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery. Serial numbers included in the recall are: Recalled Battery Pack Part and Serial Numbers Product Number (P/N) Serial Numbers The first 7 characters The last 7 characters CP556150-03 Z130119 All Z130120 000038Z - 004207Z Z130131 - Z130205 All CP579060-01 Z130129 All Z130130 All Z130131 000089Z - 000662Z Z130221 All Z130304 000045Z - 000563Z 001210Z - 001963Z 002302Z - 002847Z Z130306 000017Z - 000524Z CP629458-03 Z130301 - Z130407 All

What to do

Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.

Contact

Fujitsu at 800- 835-4878 or 800-8FUJITSU from 7 a.m. to 7 p.m. CT Monday through Friday or online at http://www.Fujitsu.com/us and click on Product Support at the bottom, then Notebook & Tablet PCs at the bottom, then Fujitsu Voluntary Battery Recall and Replacement for more information.

Product
Battery packs used in Fujitsu notebook computers and workstations.
Manufacturer(s)
Fujitsu Limited (Computers) · Panasonic Corporation (Battery Packs)
Imported by
Fujitsu America Inc., of Sunnyvale, Calif.
Distributed by
Fujitsu America Inc., of Sunnyvale, Calif.
Retailers
Online at www.shopfujitsu.com from July 2012 through December 2017 for about $170 for the battery pack sold separately and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations.
Made in
China (battery packs) · Japan (notebook computers and workstations)

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →