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Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards
Recalled May 1, 2020 · CPSC recall 20116 · Epson
Hazard
The power adapters can overheat, melt and catch fire, posing burn and fire hazards.
Remedy
Replace
Units
About 314,000 (In addition, 25,000 in Canada)
Incidents / injuries
Epson is aware of 15 incidents worldwide of the adapter melting or catching fire, resulting in property damage. No injuries have been reported.
Description
This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adapter.
What to do
Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
Contact
Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click “Support” for more information.
Product
Power adapters sold with Epson scanners
Imported by
Epson America Inc., of Long Beach, Calif.
Retailers
Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.
Made in
China (Adapter) · Indonesia (Scanner)
Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →