CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported

Recalled September 14, 2022 · CPSC recall 22221 · thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct

Example of the space between the exterior hoistway door and interior elevator car gate without a safety device/space guard

Example of an installed safety device/space guard

Hazard

Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.

Remedy

Inspect · Repair

Units

About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation

Incidents / injuries

There have been three incidents involving these elevators, including a 2-year old child who died in 2017 and a 2010 incident that left a 3-year old child permanently disabled.

Description

This recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012.

What to do

Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.

Contact

TKA at 800-285-9862 from 9 a.m. to 5 p.m. ET Monday through Friday or online at the TKA Home Elevator Safety Program at https://homelevator-safety.com or by emailing [email protected].

Product

thyssenkrupp Access Corp. Residential Elevators

Manufacturer(s)

ThyssenKrupp Access Manufacturing, LLC · thyssenkrupp Access Corp. · Access Industries · National Wheel-O-Vator

Retailers

Sold to dealers for installation in homes between approximately 1996 and 2012 for between $15,000 and $25,000 for a two-landing installation.

Made in

United States

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →