Home / Recalls / Electronics & Batteries

CPSC, Next Level Communications Announce Recall of Power Supply for Computer Modems

Recalled December 17, 2001 · CPSC recall 02512 · Next Level Communications

Hazard

The power supply has an internal electrical component that could overheat and melt or deform the plastic housing, posing a thermal burn hazard.

Remedy

Consumers with a recalled power supply should immediately stop using the power supply and contact Next Level Communications to request a replacement power supply.

Units

About 46,000

Incidents / injuries

There have been 8 reports of these power supplies overheating and causing melted or damaged enclosures. No injuries have been reported.

Description

These power supplies are used with Next Level ADSL/VDSL ETHERset (modem) units, which provide high-speed internet access. They have a black plastic housing and are 2.5 inches wide, 2.75 inches high, and 1.5 inches deep. The name "PowDec" and the model "WP12303N" are located on a label on the back of the housing. The recalled power supplies were provided for use with Next Level ADSL/VDSL ETHERset part numbers: 750-00097 A,B&C and 750-00526 A&B.

What to do

Consumers with a recalled power supply should immediately stop using the power supply and contact Next Level Communications to request a replacement power supply.

Contact

Consumers may contact Next Level Communications toll-free at (888) 653-8353 8:00 am to 5:00 pm PT, Monday to Friday.

Product

Power Supplies used with Next Level ADSL/VDSL ETHERset (modem) units

Manufacturer(s)

PowDec Technologies, Inc.

Distributed by

Next Level Communications, of Rohnert Park, CA

Retailers

ADSL/VDSL ETHERsets with a recalled power supply were sold nationwide, from February 1999 to May 2001, for a suggested retail price between $225 and $250.

Made in

Taiwan

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →