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CPSC, Lexmark International Inc. Announce Recall of Laser Printers

Recalled September 7, 2004 · CPSC recall 04211 · Lexmark

Recalled Lexmark Laser PrinterRecalled Dell Laser PrinterRecalled IBM Laser Printer
Hazard
These printers can short-circuit, posing an electrical shock hazard to consumers.
Remedy
Consumers should immediately stop using the laser printer, unplug it, and contact their corresponding laser printer company to register their product to receive a free replacement laser printer.
Units
39,431
Incidents / injuries
None reported. This recall is being conducted to prevent the possibilities of incidents or injury.

Description

The recall includes Lexmark, Dell and IBM brand laser printers. The brand name and model number for the Lexmark and IBM laser printers can be found on the front of the printer. For Dell laser printers, the brand name is on the front of the printer and the model number is inside the front cover. The recall includes the following model numbers: Lexmark E232, E232t, E330, E332n, E332tn; IBM Infoprint 1412, 1412n; Dell 1700 and 1700n.

What to do

Consumers should immediately stop using the laser printer, unplug it, and contact their corresponding laser printer company to register their product to receive a free replacement laser printer.

Contact

For more information, contact Lexmark toll-free at (877) 877-6218 between 9 a.m. and 9 p.m. ET Monday through Friday or between noon and 6 p.m. ET on Saturday; Dell toll-free at Dell (888) 245-3959 between 8 a.m. and 6 p.m. CT Monday through Friday; or IBM toll-free at (800) 426-7378 anytime.

Product
Lexmark, Dell and IBM Laser Printers
Manufacturer(s)
Lexmark International Inc., of Lexington, Ky.
Retailers
These Lexmark printers were sold directly through distributors, and at electronic, office supply and computer stores. IBM printers were sold directly through authorized distributors and resellers and via IBM's web site. Dell printers were sold directly through the firm's Web site. These laser printers were sold from May 2004 through August 2004 for about $200.
Made in
China

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →