Home / Recalls / Electronics & Batteries

CPSC, Compaq Announce Recall of Notebook Computer Battery Packs

Recalled October 27, 2000 · CPSC recall 01022 · Compaq

Recalled Battery pack used with Compaq Armada notebook computer

Hazard

These battery packs can short circuit, causing them to overheat, release smoke and possibly catch fire.

Remedy

Consumers should immediately stop using these battery packs and contact Compaq to learn how to discharge them and return them. Consumers with the recalled batteries will receive two free battery packs for each recalled battery pack they return.

Units

About 55,000

Incidents / injuries

Compaq has received one report of a battery pack overheating, and damaging the notebook computer. No injuries were reported.

Description

The recalled battery packs were sold with Compaq's Armada E500 and V300 notebook computers. Writing on the batteries include "Compaq" and "Assembled in Taiwan." The battery pack can be identified by a date code and serial number on the white label to the right of the battery connector. Date code TCGK with a serial number from 00001 to 10500, 20001 to 21800, and 40001 to 83100, or Date code TCHK with a serial number from 40001 to 44700

What to do

Contact

For more information, call Compaq at (800) 889-7613 between 7 a.m. and 7 p.m. CT Monday through Friday.

Product

Battery packs used with Compaq Armada notebook computers

Imported by

Compaq Computer Corp., of Houston, Texas

Retailers

Compaq dealers sold these battery packs worldwide with notebook computers and separately, from June 2000 through July 2000. The notebook computers sold for between $1,800 and $3,800, and the individual batteries sold for about $165.

Made in

Taiwan

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →