Home / Recalls / Electronics & Batteries

CPSC, Cisco Announce Recall of Power Adapters

Recalled October 16, 2001 · CPSC recall 02017 · Cisco

Hazard

The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.

Remedy

Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.

Units

About 95,000

Incidents / injuries

Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.

Description

This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers: Cisco 827 Cisco 827-4V Cisco 826 Cisco SOHO77 Cisco SOHO77-50 Cisco 827-EUR

What to do

Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.

Contact

For more information, call Cisco at (800) 553-2447, anytime or go to the firm's web site at www.cisco.com

Product

Power adapters used with certain Cisco ADSL Routers

Distributed by

Cisco Systems Inc., of San Jose, Calif.

Retailers

Service providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001.

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →