CPSC, Canon U.S.A. Inc. Announce Recall of Fax Machines

Recalled May 10, 2001 · CPSC recall 01152 · Canon

Hazard

The Faxphones are combination plain-paper copiers and facsimile machines. A component failure can cause the Faxphone to catch on fire.

Remedy

Consumers should stop using the Faxphones immediately, and contact Canon U.S.A. Inc. to get a free replacement Faxphone.

Units

About 60,000

Incidents / injuries

Canon U.S.A. received five reports of Faxphones catching on fire and causing damage to the machines. No injuries have been reported.

Description

The recall involves Canon Faxphones with model number B640. "FAXPHONE B640" is written on the front of the machines. The units being recalled have serial numbers UKK52923 to UKK55442, UKK60513 to UKK99999, and YKK02001 to YKK20000. The serial number is printed on a silver label located on the back of the machines.

What to do

Consumers should stop using the Faxphones immediately, and contact Canon U.S.A. Inc. to get a free replacement Faxphone.

Contact

For more information, consumers should call Canon at (888) 280-7858 between 8 a.m. and 12 a.m. ET Monday through Friday, and between noon and 8 p.m. ET Saturday, or visit Canon's website at www.cusa.canon.com/consumer

Product

Faxphones (combination copiers and facsimile machines)

Imported by

Canon U.S.A. Inc., of Lake Success, N.Y.

Retailers

Electronics, office products and computer stores nationwide sold these machines, from October 1999 through May 200,1 for between $130 and $200.

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →