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CPSC and Tristar Products Inc. Announce Recall of Steam Cleaner

Recalled March 29, 2002 · CPSC recall 02529 · Tristar Products

Recalled Steam Buggy™ Deluxe Steamer
Hazard
The internal hose connected to the trigger in the handle can detach, allowing hot water and/or steam to escape, posing a burn hazard to consumers.
Remedy
Consumers should stop using the Steam Buggy Deluxe immediately and contact Tristar customer service for information on how to ship the recalled product and get a replacement or refund. Tristar will pay for all shipping charges to return the product. Consumers were sent direct mail notification of this recall.
Units
About 3,100
Incidents / injuries
CPSC and Tristar Products have received reports of 305 incidents, 214 of which involved consumers receiving burns to hands, arms, feet, and body.

Description

The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. It has a 5.5-foot black steam hose connected to the water reservoir and comes with various cleaning attachments.

What to do

Consumers should stop using the Steam Buggy Deluxe immediately and contact Tristar customer service for information on how to ship the recalled product and get a replacement or refund. Tristar will pay for all shipping charges to return the product. Consumers were sent direct mail notification of this recall.

Contact

Consumers may contact Tristar customer service at (888) 339-4203 for information. For additional information visit the HSN LP's website at www.hsn.com

Product
Steam Buggy™ Deluxe Steamers
Manufacturer(s)
Tristar Products Inc., of Parsippany, N.J.
Retailers
HSN LP (Home Shopping Network) sold the Steam Buggy Deluxe nationwide, from December 2001 through January 2002, for about $129.

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →