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Cambridge Elevating Recalls Home Elevators Due to Fall Hazard

Recalled March 27, 2019 · CPSC recall 19091 · Cambridge Elevating

Photo 1: Exterior of Cambridge Elevating Elmira and Heritage & Hybrid model home elevatorPhoto 2: Photos from outside and inside the elevatorPhoto 3: Cambridge Elevating controller labelPhoto 4: Label of old operating panel inside cab with Cambridge Elevating logo
Hazard
The landing door on the elevators can unlock without the elevator present, posing a fall hazard.
Remedy
Repair
Units
About 680 (in addition, about 1700 were sold in Canada)
Incidents / injuries
The firm has received one report of the elevator landing door opening without the elevator present. No injuries have been reported.

Description

This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.

What to do

Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.

Contact

Cambridge Elevating at 800-265-3579 from 8:30 a.m. to 4:30 p.m. ET Monday through Friday or online at www.cambridgeelevating.com and click on Recall Notifications for more information.

Product
Home elevators
Manufacturer(s)
Cambridge Elevating, of Cambridge, Ontario Canada
Imported by
Seaside Elevator LLC, of Little River, S.C. · Coastal Carolina Elevators, of Little River, S.C. · All-Island Elevator, of Hampton Bays, N.Y.
Retailers
Cambridge Elevating, Western Elevator, Seaside Elevator and Canwest Elevator & Lifts and other authorized dealers nationwide from January 2009 through November 2017 for between $15,000 and $60,000
Made in
Canada

Source: U.S. Consumer Product Safety Commission. Official recall notice on cpsc.gov →

Cambridge Elevating Recalls Home Elevators Due to Fall Hazard | RecallWatchUSA