Arow Global Structure recall

Recalled March 8, 2023 · NHTSA recall 23E018000 · Arow Global

Hazard

Emergency windows that open during a crash may not properly retain passengers as intended, increasing their risk of injury.

Remedy

Arow will provide a parts kit with a new latch component, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact AROW customer service at 1-715-693-6020.

Units

1,500 units

Description

AROW Global Corp (AROW) is recalling certain MV204 and MV207 emergency exit windows. Please see the recall report for a complete list of part numbers and window sizes. During a crash, the emergency exit window latch may fail and allow the window to open. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

What to do

Arow will provide a parts kit with a new latch component, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact AROW customer service at 1-715-693-6020.

Product

Arow Global BUS EMERGENCY EXIT WINDOW

Manufacturer(s)

AROW Global Corp

Source: U.S. National Highway Traffic Safety Administration. Official recall notice on nhtsa.gov →