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Trividia Health Recalls
10 recalls on record · October 5, 2016 to March 18, 2026 · Medical Devices
Recalls by year
16
20
25
26
Count of recall notices naming this brand, by the year the recall was announced. A quiet year is not proof of a safe year.
March 18, 2026Medical DevicesFDA
Trividia Health, Inc. recalls Owner's Booklets and Instructions for Use that are used with the following blood glucose measuring devices. Description
Hazard: The system labeling (user manual and online labeling) did not provide adequate directions for lay users to act on the E-5 error code. The error code description and recommended actions for the E-5 error code in the labeling do not: (a) clearly emphasize that an E-5 error code could represent a very high blood glucose level, and (b) prominently convey the appropriate immediate actions, such as contacting a healthcare professional. This could lead to a delay in treatment if the user does not seek medical attention immediately when receiving an E-5 error code and experiencing symptoms of high glucose.
March 18, 2026Medical DevicesFDA
Trividia Health, Inc. recalls Owner's Booklets and Instructions for Use that are used with the following blood glucose measuring devices. Description
Hazard: The system labeling (user manual and online labeling) did not provide adequate directions for lay users to act on the E-5 error code. The error code description and recommended actions for the E-5 error code in the labeling do not: (a) clearly emphasize that an E-5 error code could represent a very high blood glucose level, and (b) prominently convey the appropriate immediate actions, such as contacting a healthcare professional. This could lead to a delay in treatment if the user does not seek medical attention immediately when receiving an E-5 error code and experiencing symptoms of high glucose.
March 18, 2026Medical DevicesFDA
Trividia Health, Inc. recalls Owner's Booklets and Instructions for Use that are used with the following blood glucose measurement devices. Descripti
Hazard: The system labeling (user manual and online labeling) did not provide adequate directions for lay users to act on the E-5 error code. The error code description and recommended actions for the E-5 error code in the labeling do not: (a) clearly emphasize that an E-5 error code could represent a very high blood glucose level, and (b) prominently convey the appropriate immediate actions, such as contacting a healthcare professional. This could lead to a delay in treatment if the user does not seek medical attention immediately when receiving an E-5 error code and experiencing symptoms of high glucose.
March 18, 2026Medical DevicesFDA
Trividia Health, Inc. recalls Owner's Booklets and Instructions for Use that are used with the following blood glucose measuring devices. Descriptio
Hazard: The system labeling (user manual and online labeling) did not provide adequate directions for lay users to act on the E-5 error code. The error code description and recommended actions for the E-5 error code in the labeling do not: (a) clearly emphasize that an E-5 error code could represent a very high blood glucose level, and (b) prominently convey the appropriate immediate actions, such as contacting a healthcare professional. This could lead to a delay in treatment if the user does not seek medical attention immediately when receiving an E-5 error code and experiencing symptoms of high glucose.
November 5, 2025Medical DevicesFDA
Trividia Health, Inc. recalls Good Neighbor Pharmacy, TRUE METRIX Self Monitoring Blood Glucose Meter. Model/Catalog Number: RE4011-01.
Hazard: Manufacturing defect causing LCD display issues with missing or partial segments (ghosting) that can result in misreading glucose values, potentially leading to inappropriate treatment decisions for diabetes management.
June 10, 2020Medical DevicesFDA
Trividia Health, Inc. recalls TRUE METRIX SELF MONITORING BLOOD GLUCOSE SYSTEM - Product Usage: is intended for the quantitative measurement of glucos
Hazard: One (1) TRUE METRIX AIR blood glucose meter distributed in the United States was packaged into a TRUE METRIX blood glucose meter kit and has an incorrect factory-set unit of measure; the meter displays glucose results in mmol/L rather than mg/dL.
October 5, 2016Medical DevicesFDA
Trividia Health recalls TRUEread Blood Glucose Test Strips (Glucose Oxidase) are used with TRUEresult and TRUE2go meters. TRUEread Blood Glucose
Hazard: Product gives incorrect low blood glucose levels.
October 5, 2016Medical DevicesFDA
Trividia Health recalls TRUEread Blood Glucose Test Strips (Glucose Oxidase) are used with TRUEresult and TRUE2go meters. TRUEread Blood Glucose
Hazard: Product gives incorrect low blood glucose levels.
October 5, 2016Medical DevicesFDA
Trividia Health recalls TRUEread Blood Glucose Test Strips (Glucose Oxidase) are used with TRUEresult and TRUE2go meters. TRUEread Blood Glucose
Hazard: Product gives incorrect low blood glucose levels.
October 5, 2016Medical DevicesFDA
Trividia Health recalls TRUEread Blood Glucose Test Strips (Glucose Oxidase) are used with TRUEresult and TRUE2go meters. TRUEread Blood Glucose
Hazard: Product gives incorrect low blood glucose levels.